Your privacy matters to us. This policy explains exactly how 16ph collects, uses, stores, and protects your personal information in line with Philippine data privacy law.
📅 Last Updated: January 1, 2026Here is a quick look at how 16ph keeps your data safe – full details are in the policy below.
16ph fully complies with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and all implementing rules and regulations issued by the National Privacy Commission.
All personal and financial data stored by 16ph is protected using industry-standard encryption. Your account credentials and payment details are never stored in plain text.
16ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the 16ph platform.
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data held by 16ph at any time.
16ph uses cookies only to improve your experience and for essential platform functionality. We explain exactly what cookies we use and why in this policy.
Have a privacy concern? Our dedicated data privacy team is reachable at [email protected] and will respond to all data-related inquiries within 72 hours.
📋 About This Policy: This Privacy Policy applies to all personal data collected by 16ph through the 16ph.vip website and any related services, applications, or platforms operated by 16ph. By registering an account or using the 16ph platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
16ph ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the 16ph online gaming platform ("the Platform"). This Privacy Policy describes how 16ph collects, uses, stores, shares, and protects personal information provided by or collected from users ("you", "your") in connection with your use of the Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC"). 16ph takes its obligations as a personal information controller seriously and has implemented appropriate technical and organizational measures to safeguard your data.
This Privacy Policy should be read together with the 16ph Terms & Conditions, which govern your use of the Platform. By using the Platform, you confirm your agreement to both documents.
16ph collects the following categories of personal data from users of the Platform:
16ph collects only the minimum personal data necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulation.
16ph collects personal data through the following means:
The majority of personal data we hold is provided directly by you when you register an account on the Platform, complete identity verification (KYC), make a deposit or withdrawal, contact customer support, or participate in promotions and surveys.
When you access and use the 16ph Platform, certain technical and usage data is collected automatically through cookies, log files, and similar technologies. This includes your IP address, device information, and browsing behavior on the Platform. See Section 8 for more details on our use of cookies.
In certain circumstances, 16ph may receive personal data about you from third parties, including:
16ph uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity data, government ID, date of birth |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming services and game history | Gaming activity data, account data |
| Customer support and dispute resolution | Communications data, account data, transaction data |
| Fraud prevention and security monitoring | Technical data, financial data, identity data |
| Anti-money laundering (AML) compliance | Financial data, identity data, transaction history |
| Responsible gaming monitoring and tools | Gaming activity data, account data |
| Sending promotional communications (with consent) | Contact data, marketing preferences |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated) |
| Legal and regulatory compliance | All categories as required by applicable law |
16ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable Philippine law.
Under the Data Privacy Act of 2012, 16ph processes your personal data on the following legal bases:
16ph does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
16ph engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on 16ph's instructions and in accordance with applicable data privacy law.
16ph may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required to do so by law, court order, or regulatory directive. This includes disclosures required under Philippine AML laws and gaming regulations.
In the event of a merger, acquisition, or sale of all or substantially all of 16ph's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
16ph may share your personal data with other third parties where you have given your explicit consent to such sharing.
16ph retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, 16ph retains account and transaction data for a minimum of five (5) years following the closure of your account, in accordance with Philippine AML regulations and gaming regulatory requirements. Gaming activity data and communications records are retained for a minimum of three (3) years.
Where personal data is no longer required for any lawful purpose, 16ph will securely delete or anonymize it in accordance with our internal data retention and disposal procedures. Anonymized or aggregated data that can no longer identify you may be retained indefinitely for analytical and platform improvement purposes.
If you request the closure of your 16ph account, we will retain your personal data for the minimum period required by applicable Philippine law before securely disposing of it.
16ph uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following types of cookies are used by 16ph:
These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting the functionality of the Platform.
These cookies collect anonymized information about how users interact with the Platform, such as which pages are visited most frequently and whether users encounter error messages. This data helps 16ph improve the performance and usability of the Platform.
These cookies allow the Platform to remember your preferences, such as your preferred language, display settings, and responsible gaming tool configurations, to provide a more personalized experience.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform and your ability to access certain features. For more information on managing cookies, refer to your browser's help documentation.
16ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While 16ph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 16ph will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
You are responsible for maintaining the confidentiality of your 16ph account credentials. If you suspect that your account has been compromised, please contact us immediately at [email protected].
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 16ph:
To exercise any of the above rights, please submit a written request to [email protected]. 16ph will respond to all data rights requests within fifteen (15) business days of receipt. We may require you to verify your identity before processing your request.
21+ The 16ph Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. 16ph does not knowingly collect personal data from individuals under the age of 21.
If 16ph becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the Platform, please notify us immediately at [email protected].
16ph employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Accounts found to belong to individuals under 21 years of age will be permanently closed and any associated funds will be handled in accordance with applicable Philippine law.
16ph primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, for example where cloud infrastructure or technical support services are provided by international vendors.
Where personal data is transferred outside the Philippines, 16ph ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements incorporating standard data protection clauses approved by the National Privacy Commission.
By using the 16ph Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.
The 16ph Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the 16ph Platform and does not cover the privacy practices of any third-party websites or services. 16ph is not responsible for the content or privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
16ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision will always be displayed at the top of this page.
Where changes to this Privacy Policy are material, 16ph will notify registered users via the email address or mobile number associated with their account, or by displaying a prominent notice on the Platform, prior to the changes taking effect. Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 16ph protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 16ph, please contact our Data Privacy Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your privacy concern.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust 16ph for secure, fair, and exciting online gaming.
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